Confidentiality Agreement

  1. Overview of Personal Information Collection This document outlines the process of collecting personal data as you navigate our website.
  2. Data Handling and App Management Our website provides insights into data management within our App, which is accessible on Android, iOS, and online. We recommend reviewing our General Terms and Conditions (GTC) for more details.
  3. Personal Data Management We collect personal information when you use our site. Personal data includes any details that can identify a person, such as names, addresses, email addresses, and user actions. We are committed to protecting your privacy and aim to clearly explain how your personal information is collected and used during your visit.

Data Collection During Website Visits

2.1 Server Log Files

  1. When visiting our website for informational purposes without registering or submitting personal data, we collect information sent by your browser to our server to ensure the stability and security of our website. This data includes:
    • Internet Protocol (IP) address
    • Date and time of the request
    • Time zone difference from GMT
    • Content of the request (specific page)
    • HTTP status code/access status
    • Data volume transferred
    • Referrer website
    • Browser type
    • Operating system and its interface
    • Browser software version and language
  2. The legal basis for this data collection is our legitimate interest in optimizing system performance and user experience, improving website security and stability, and identifying potential misuse, as specified in Article 6 (1) (f) of the General Data Protection Regulation (GDPR).
  3. This data is not combined with other sources and is not shared with third parties, except relevant authorities, legal representatives, and insurance companies in cases of website misuse.
  4. The data collected is stored for 14 days.

2.2 Cookies

  1. In addition to the data mentioned above, cookies are stored on your device when you visit our website. Cookies are small text files placed on your hard drive, linked to your browser, and transmit specific information to us, the entity that set the cookie. Cookies cannot execute programs or deliver viruses to your computer. They enhance the efficiency and user experience of the internet.
  2. Cookie Types:
    • Temporary Cookies: These are deleted automatically when you close your browser, including session cookies that store a session ID to aggregate multiple queries from your browser into a single session.
    • Persistent Cookies: These remain on your device for a set period and can be deleted anytime via your browser's security settings.
  3. You can adjust your browser settings to reject all cookies or only third-party cookies. However, refusing cookies may result in some website functions being unavailable.
  4. For detailed information on the cookies used on this website, refer to the "Cookie Policy" option available on any page.
  5. The processing of essential and beneficial cookie data is based on our legitimate interest in maintaining website functionality and security, as defined in Article 6 (1) (f) of the GDPR.
  6. The processing of non-essential cookies, such as analysis, reporting, and marketing cookies, requires your consent. You can withdraw your consent at any time by adjusting the cookie settings available on any page under the "Cookie Policy" option.

Information Collection Methods

Direct Input

We gather data you provide directly when you use our Services or interact with us.

Automated Data Collection

We collect information about your interactions with our Services, including the features you use, the links you click, and the search terms you enter. This includes clickstream data and limited content-related information for server or data center versions. Administrators can disable or block this data collection.

Device and Connection Information

We gather data about your devices, such as connection types, operating systems, browsers, IP addresses, and referring/exit page URLs. This helps us provide a better service experience. The amount of data collected depends on the device configuration. Administrators can disable this collection.

Cookies and Tracking Technologies

We and our partners use cookies and tracking technologies to recognize you across various devices and Services. For more information, see our Cookies and Tracking Notice.

External Sources

We collect information from third-party partners, such as advertising and market research providers, regarding your interest and engagement with our Services and advertisements.

Utilization of Collected Data

  1. Customization and Service Provision We use your information to provide Services, process transactions, authenticate logins, offer customer support, and maintain and improve the Services. Our Services include personalized features to boost productivity and collaboration.
  2. Communication We use your contact information for transactional communications, including technical notices, customer support responses, subscription reminders, and purchase confirmations.
  3. Marketing and Engagement We use your contact information and usage data to send promotional communications, such as emails and advertisements, to boost engagement and optimize your experience with the Services.
  4. Customer Service Your data helps us resolve technical issues, analyze failures, respond to support requests, and enhance the Services.
  5. Safety and Security We use your information to verify, detect, and respond to security incidents and to monitor and protect against malicious, fraudulent, or unlawful activities.
  6. Legal Rights and Business Interests We use your information for regulatory compliance, legal claims, and audits. It is also used in the context of business acquisitions, mergers, or purchases.
  7. Consent-Based Usage With your explicit consent, we may use your information for specific purposes not listed above, such as sharing customer anecdotes or testimonials.

Legal Foundations for Processing (For EEA Users) If you are in the European Economic Area (EEA), we only process your information if it is legally permissible under EU laws. The legal bases include providing the Services, legitimate interests, consent for specific purposes, or fulfilling legal obligations.

Disclosure of Collected Data

  1. Service Providers Third-party providers offer services such as website and application development, hosting, maintenance, analysis, and marketing. These providers access your information according to our instructions and with the necessary security measures.
  2. Partners To provide localized support and customer solutions, consulting, sales, support, and technical service providers may access your information.
  3. Third-Party Applications Including third-party applications in the Services may allow them to access your information.
  4. Third-Party Websites Our Services may contain links to external websites with different privacy policies. The privacy policies of these sites govern the information submitted.
  5. Third-Party Services Interacting with third-party services may result in the disclosure of specific information to those services or vice versa.
  6. With Your Consent We share your information with third parties when you give us your consent.
  7. Legal Compliance In exceptional circumstances, we may disclose your information to comply with laws, protect our products, enforce our rights, and respond to emergencies.
  8. Affiliated Companies We share information with affiliated companies to facilitate the operation and enhancement of services and to provide related products.
  9. Business Transfers In situations such as mergers or sales, information may be disclosed or transferred.

Legal Entitlements

  1. As an individual whose data is handled by us, you have the right to access information about the origin, recipients, and purpose of your personal data. You also have the right to request the blocking or deletion of incorrect or improperly processed data, corrections, data portability, and limitations on processing.
  2. You have the right to object to the processing of your personal data for reasons related to your specific situation. You can always object to the processing of your personal data for direct marketing purposes at any time, without needing to provide a reason.
  3. You retain the right to withdraw any consent previously given for the processing of your personal data at any time, with future effect.
  4. Please send any inquiries, consent withdrawals, or requests to exercise your rights via a Support Ticket.
  5. If you believe that the processing of your personal data breaches applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.

Updates and Changes We may update this privacy policy from time to time. Any changes will be posted on this page. If the changes are significant, we will provide more prominent notifications through alerts on the Services' homepages, login screens, or via email. We recommend periodically reviewing our privacy policy to stay informed about creator